| · | Committed, passionate leadership for which the successful execution of this change is their only agenda |
| · | A common vision and sense of higher purpose, or context, that drives the work |
| · | An established sense of urgency that clearly shows that the pain of changing is less than the pain of staying the same |
| · | A clear sense of interdependence which demonstrates that the people within the organization need one another to be successful |
| · | An individualized approach must be used to achieve buy-in on a one-to-one basis. People and groups evolve, learn and move through the change curve at different speeds and with different catalysts. |
| · | Real participation by the whole, to give everyone in the organization the freedom and focus necessary to extract the best from them |
| · | Effective behavioral coaching and feedback |
| · | Make it okay to have fun – research shows that people with high levels of emotional energy are six times more productive than those with low levels. |