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II. Creating a Guiding Coalition (continued)
- Find the right people who:
- Are in positions of influence and are key players (especially front-line managers) in the organization
- Have expertise in different disciplines, work experience, etc. that are relevant to the task at hand
- Have credibility and good reputations and will be taken seriously when making pronouncements
- Possess the leadership skills to drive the change process
- Turn the Coalition into a High Performance Team
- Create trust and build a sense of team among the Coalition
- Carefully planned meetings to allow people to communicate freely and openly and to learn how to work together
- Have group work together to solve problems and address issues
- Develop a common goal that appeals to the heart as well as the head
- Charter the scope of the project identifying customers, services & products, inputs & outputs, and guiding principals
- Determine roles & responsibilities of the team members
- Provide intensive, but applied, training for team members on subjects ranging from team building and leadership to managing complex change
Step II (cont.) >>
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